Compliments and Complaints Compliments and Complaints Form What type of support did you require from us? Face-to-Face Support Telephone Support Online Chat Short Breaks Support Connecting to other support services Groups and Activities General Information Other Other, please specifyDid you find it easy to make contact with Caregivers Connected Gateshead service?YesNoOtherOther, please specifyWas your enquiry responded to in a timely manner?YesNoOtherOther, please specifyDid you feel listened to and supported by the worker you spoke with?YesNoOtherOther, please specifyDid you require an assessment?YesNoHow did you find the assessment process?Excellent (the process was perfect, with no exceptions)Good (the process wasn't perfect, but worked really well)Satisfactory (the process was neither good or bad)Poor (you were unhappy with the process or there were problems)Do you have any comments about your assessment?Are you happy with the outcome of the support you required?YesNoOtherOther, please specifyPlease share any feedback on our service.Your feedback helps us make the Carers Hub Service better, so if you have any thoughts or comments please share them with us below.Are you happy for Caregivers Connected Gateshead to use your feedback anonymously on social media, printed marketing materials and reports?YesNoYour Email AddressThis is optional. You do not have to share your email address with us. Would you like to join our mailing list?We will contact you with news from our services, events and activities.YesNo
