We have worked with our Young and Adult Carer Expert Panels to co-produce a series of tips. These provide insight into what they believe would help caregivers across Gateshead feel valued by local health services, including GP practices.
1. If you don’t understand about caregivers and our roles – ask us.
Every caring role is unique and caregivers often perform tasks and face challenges that are not always visible. Openly asking allows us to clarify our needs and share insight into the realities of our responsibilities.
2. Acknowledge us, include us in conversations when attending appointments with the cared for person.
Being part of the discussion ensures that we can advocate effectively for the person we support and provide essential information that may impact their care.
3. Ensure GP practices have a designated notice board for carers with key information on local services.
A visible and updated notice board helps us to quickly find important and relevant resources, support networks and opportunities for help should we need it.
4. Ensure GP practices have a caregivers register, and we are encouraged to register.
Registering as a caregiver is a legal right of any unpaid caregiver, and having a register alerts healthcare teams to our caring role, which can lead to tailored support and improved communication around both the caregiver’s and care for person’s health.
5. Try to accommodate for us to still be seen if we run late.
Our caring roles are unpredictable and as such, providing flexibility recognises the difficulties we face in managing our schedules around the needs of the person we care for.
6. Try to give us a bit of extra time during the appointment so we don’t feel rushed.
We often have to address both our own needs and those of the person we care for, so a little extra time helps to ensure our concerns are properly discussed and we are listened to.
7. Try to accommodate an appointment that will best suit us with the GP or nurse that we are most comfortable with.
Familiarity with a healthcare professional can make it easier for caregivers to communicate honestly and receive support that works for our unique circumstances.
8. Do not simply use us as an interpreter for the person we care for.
Relying on us to translate can lead to miscommunication; professional interpreters should be used when language or communication is a barrier, allowing us to focus fully on our caring role.